Utility Department
 Chad Isley, Assistant Public Works Superintendent |
Sewer Back-ups
Home sewer lines (laterals) are the responsibility of the homeowners from the main to the house. City crews maintain the sewer mains only.
Sewer back-ups require an immediate response, no matter what time of day or night, weekends or holidays. **Please call the City first to determine if the issue is in the City mains or on your property. If it is determined to be a homeowner issue, you may need to call a plumber.
If you experience a sewer backup call the Utilities Division at 345-5650 from 8:00 AM - 5:00 PM weekdays or call 345-2977 after regular hours and on weekends. Our goal is to be on-site or in contact within 1 hour of notification.
Please call even if the problem is not located on the city’s sewer main. The City will want to check the sewer pipes for items, which may be cut loose and pushed into the City causing a new plugin our system.
Wastewater Collection System
The wastewater collection system is made up of sanitary sewer ranging in size from 8” to 36”, manholes, and lift stations.
The Utility Division is responsible for the maintenance and cleaning of the wastewater collection system, except the sanitary lift stations, which are maintained by the Waste Water Treatment Plant. Typically, City crews complete all new construction and replacement projects.
The City uses a remote control video camera to inspect the system. This videotape inspection locates existing and potential problem areas for repair including root cutting, joint sealing, and replacement of broken tile. Approximately 6 miles of sewer/storm lines are cleaned on an annual basis with a high-pressure sewer jetter and vacuum truck.
Pressure changes caused by the cleaning process may cause your toilet to flush and/or create noise. Trouble spots are cleaned more frequently to prevent problems. Repairs (other than emergencies) are scheduled to minimize impact to the public, existing services, and the environment.
Water Distribution System
Water is distributed to the users through water mains originating at the Water Treatment Plant that varies in size from 2 inches to 16 inches.
Maintenance of the water system includes: making service taps, repair of leaking or broken water lines, repairing/lubricating fire hydrants, exercising / repairing / replacing valves, reading water meters for usage, and testing/replacing water meters. City Utility crews do as much of the water line replacement or expansions of the system as possible.
The City is responsible for the water distribution system up to and including the water meter or in some circumstances the property line. The water lines from the meter to the house are the homeowners' responsibility.
