Street Department

Responsible for maintaining, traffic signals, sidewalks, signage, storm sewers, pavement markings, snow and ice control, and right of way vegetation maintenance.



For more information contact:

Quincy Combs

Public Works Department

Street Division

815 Adkins Drive

Charleston, IL 61920

Phone: (217) 345-5811



Snow Removal

Usually, within 3 hours after the snow stops falling, the priority streets will be cleared.  At that time, snow and ice removal begins on secondary streets, which include residential streets, cul-de-sacs, and City-owned parking lots.

Snow Tips

To help make snow removal more cost efficient and safer, take a look at the following suggestions.

Traffic Signals

If you have any questions regarding a traffic signal that is already in place, contact the Charleston Street Department at (217) 345-5811.   If it is after hours, leave a message, and your call will be returned during regular operating hours.

Street Lights

If you have noticed a streetlight that is out, dim or blinking, then please report it to the Public Works Department, Street Division at (217) 345-5811.


The Sidewalk Participation Program program provides property owners the opportunity to replace existing sidewalks on City right-of-ways.

Streets and Roads

For information on Signs & Striping, Sweeping, Parking Restrictions


The City of Charleston makes every effort to patch potholes within two business days of a pothole repair request.
520 Jackson Avenue, Charleston, IL 61920 ~ Phone 217-345-5650 ~ TTY 217-345-7517 ~ Fax 217-345-7554 ~